Above: Full audio of Opus Research’s opening session at C3 2022 in New Orleans

Conversational Cloud is obliterating the distinctions between CCaaS, UCaaS, and CPaaS, leveraging data, insights, and analytics throughout the enterprise. “Foundations of the Conversational Cloud” was the focus of our kick-off session at Opus Research’s C3 2022 event in New Orleans. Industry leaders, and innovative brand and enterprise executives gathered to discuss the opportunity and challenges facing us as we strive to elegantly orchestrate and optimize Customer and Employee Experiences.

Click here to download the companion slides discussed during the panel. Or, if you prefer, we’ve synced the slides with the session audio in this YouTube Video, embedded below.

Thank you to our Opus Research C3 2022 Sponsors

Categories: Conversational Intelligence, Events