Opus Research’s Conversational Commerce Conference is designed to help organizations unlock the power of machine learning, natural language processing (NLP), AI & Analytics, conversational sales & marketing, and intelligent assistance.

Conversational Commerce Conference (October 8, New York City) features case studies from Live Nation, Simon Malls, MyPetDoc, and other intelligent assistant & chatbot implementations in Banking, Financial Services, Insurance, Business Process Outsourcing, Retail and more.

C3 New York City features networking opportunities and interactive panel discussions on the hot topics for Conversational Commerce, including:

• From Big Data & AI to Conversational Service Automation
• Better Business Results from Better Listening
• How Messaging Expands Reach And Engagement
• Charting Your Path to Conversations at Scale
• Doing DIY Right – Lessons Learned from Experience
• “Voice-First” Conversational Commerce
• Executive View: Timetable for Fostering Conversational AI

In conjunction with C3 New York City, Opus Research is proud to host the Conversational Commerce Awards (CCAs). This year, three total winners will be announced based on the following recommended criteria: business value, enterprise applications, delivering superior customer experience, and innovative use cases.

Past winners of Opus Research awards have included FedEx, ING, Royal Bank of Canada, Amtrak, USAA, Hyatt Hotels, Domino’s, TD Ameritrade, U.S. Army, Alight Solutions, and others.

For more information about Conversational Commerce Conference, the CCAs, and to register: www.conversationalcommerce.net

Categories: Conversational Intelligence, Intelligent Assistants, Articles