The more we interact with machines, the more important it is to establish clear lines of communication and even a personal relationship. With the explosion of speech-enabled bots and intelligent assistants, we’ve entered into new territories for human-to-device communication.
Wally Brill, an industry veteran and executive digital strategist for outcomes-based speech recognition and multimodal solutions, has created a fascinating video exploring our relationships when talking with robots and intelligent assistants.
You can view the video below, also posted here on LinkedIn.
Here’s a look at how voice and personality factor into our acceptance of bots and intelligent assistants and our desire to integrate them into our daily lives:
Categories: Conversational Intelligence, Intelligent Assistants, Articles