At “South by” I was invited to comment on the role of voice in social business for a video that IBM’s DeveloperWorks orchestrated.
Evidence that the mantra of “social, mobile and cloud-based” is fueling demand for speech-based solutions continues to mount. It is a story that resonates across the board.
Categories: Articles
Conversational Intelligence Consolidation: Verint and Calabrio Make Strategic Acquisitions 
Wrapped in Words: Spotify Talks a Big Game (and Sounds It Too) 
Amazon Nova: The New Star in Foundation Models 
Jet-Lagged but Inspired: Fresh Takes on AI and Customer Experience