For purchasers of voice self-service platform or hosted vendor services: Sterling Audits, in conjunction with Opus Research, invite you to participate in a groundbreaking survey. Upon completing the survey, you can register to win a free iPod shuffle!

We’d like you to tell technology providers and outsourcers what factors most influence your voice self-service selection process. For instance, is total cost the most important factor? Or is it more important to make the most of your existing staff and application logic? Does speed to deploy new applications or campaigns factor into your decision? How important are online tools for monitoring key performance variables?

The survey should only take about five-to-ten minutes to complete. All responses will be kept in strictest confidence. Findings will be aggregated into a report entitled “Purchasing Criteria for Voice Self-Service.” To thank you for your participation, we’ll send you a presentation of our findings.

Sterling Audits and Opus Research thank you in advance for your participation. Working together, we can all build better self-service solutions.

To complete survey, please click here:
Purchasing Criteria for Voice Self-Service Survey

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