VoiceXML Platforms: Criteria for Platform Selection Study

Since 1985, Opus Research has been tracking the drivers of platform selection for Voice Self-Service platforms. Earlier this year, VoiceGenie commissioned a project to update the current criteria used by implementers when selecting a VoiceXML platform. This report reflects the results of the four-month survey process.

Non-Clients – Click Here to View the Report Summary



Categories: Reports