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Posts tagged ‘customer care’
0
5.10.12
Interactive Intelligence’s Interaction Mobilizer Addresses Major Headaches Surrounding Support of Mobile Customers
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4.17.12
From QA & WFO to AI & VA: VPI Introduces VirtualSource
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2.8.12
Research Report-Mobile Customer Care: New Paradigms and Practices
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2.2.12
Fonolo’s New Offer Will Broaden Appeal
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2.1.12
February 1 Marks Day One for the New Genesys
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12.15.11
Conversational Commerce in 2012: Emphasizing the “Self” in Self Service
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12.14.11
Teletech Reselling Salesforce.com’s Service Cloud
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12.13.11
Voxeo Pumps Up Developer Support With Voxeo Connect Program
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11.30.11
West to Acquire HyperCube LLC; Tackle Network Reliability for Multichannel, Mobile e-Commerce
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11.29.11
Salmat Makes Big Move to Avaya
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