Two developments will have an impact on the integration of speech applications with Symbian-based mobile phones and services around the world.
Nuance
Nuance Nabs Jott; Targets Mobile Assistance, UC and CRM
The acquisition of Seattle-based Jott brings a few mature applications and a few hundred thousand registered users to Nuance’s suite of voice-enabled mobile services. Founded in 2006 as part of a small covey of firms specializing in mobile transcription, Jott… Read More ›
IBM Labs Boosting “The Spoken Web”
This article in the Economist magazine, entitled, “A Web of Sound: Talk About That”, reminded me that the legend of using VoiceXML to speech-enable the World Wide Web is alive, well and targeting the greater good by making Web sites more accessible to the illiterate. The article’s author credits Guruduth Banavar, the director of IBM’s India Research Laboratory, with undertaking a project to make it easier to develop so called “voice sites” which enable callers to navigate the Web and retrieve personal information.
Speech Rec Expected To Spur Use of NYC’s Trip Planner
The New York City Metropolitan Transit Authority (MTA) will deploy an automated speech recognition from Nuance to shorten wait times, with hope, expand the reach of its “Trip Planner” service to the thousands more New Yorkers dialing 718-330-1234.
The Palm Pre and Voicemail Services: Feeding Speculation
Now that we know the price and release date of the Palm Pre, I’d like to pour some fuel on the flames that are illuminating Palm (and Sprint’s) strategy for voicemail and other speech-enabled services.
Nuance Announces First Grads from Technical Certification Program
Nuance recently announced that Avaya, Genesys, Intervoice/Convergys, Holly Connects and SwampFox had employees who were among the first graduates of a new technical certification program offered by Nuance Speech University. Certification indicates proficiency in a number of areas designed to give enterprise customers confidence that their vendors or integrators will be putting Nuance technology to best use on their callers’ behalf.
RedStart Systems Utter Command Enhances Dragon NaturallySpeaking
I’ve found Twitter to be a great mechanism for staying up to date on my friends opinions of new products. Today Moshe Yudkowsky “tweeted” that “Redstart has one of the more impressive speech recognition-based systems to control a PC.” So I had to take a look.