Nuance acquired voice biometrics specialist Agnitio, making its personnel, intellectual property and global customer base part of Nuance Enterprise Division.
Nuance Communications
TouchCommerce Makes the Move to Intelligent Assistance
Multi-channel, customer care technology provider TouchCommerce introduces a new self-service offering, TouchAssist, that can deliver conversational, text-based interactions blending automated and live assistance.
TalkTalk Turns to Voice Biometrics to Simplify Secure Sign In
TalkTalk, a provider of “quadruple play” communications and entertainment services, now enables its subscribers to use their voice to speed up secure access to its automated service lines.
Beyond Q&A – AI for Intelligent Assistants
A discussion of how current state-of-the-art intelligent assistants evolve into artificial intelligence delivery mechanisms for customer service. Executives from Amtrak, Nuance, and MindMeld explain. [VIDEO]
RBC’s Offers Conversational Voice Authentication to 18 Million Clients
The largest financial institution in Canada has determined that the time has come to make passive voice-based authentication available to its 18 million clients.
Innovative Russian Bank Using NICE Systems Real-Time Voice Authentication
Tinkoff Credit Systems Bank (TCS Bank) has introduced voice-based authentication to make it faster and easier for its clients to log on and use its phone-based banking services.
U.S. Bank Deploys Nuance’s Nina Mobile
On April 23rd U.S. Bank, the 5th largest commercial bank in the United States, reported that it is piloting a branded version of Nuance Communications’ Nina(TM) Mobile to support a speech-enabled mobile virtual assistant.
Nuance-Uniphore Partnership to Bring Voice-based Authentication to Banks in India
A partnership between Nuance Communications and Chennai-based will focus on bringing speech recognition and voice biometric-based authentication to mobile banking throughout India.
Nuance’s Steve Chambers to Deliver Keynote at Voice Biometrics Conference New York April 3rd & 4th, 2012
We’re pleased to announce that Nuance’s President, Sales and Marketing, Steve Chambers, will deliver a keynote address during the Voice Biometrics Conference-NYC April 3-4, 2012
Nuance “Fast Start” Program: Reduces Time and Expense of Natural Language Implementations
A new program from Nuance Communications, informally called “Call Steering Fast Start,” will introduce shorter deployment times and lower costs for firms that can benefit from taking a constrained approach to speech-based Call Steering.