Opus Research and IBM Security outline five concrete steps to develop and employ customer authentication technologies that are multi-channel, friction-free and create a pleasant customer experience.
mobile commerce
The Mobile Payment Frenzy: Consumers To Make Critical Choices
As both retailers and consumers drive demand for mobile payments, key questions remain: Who handles customer service? Who’s responsible for fraud loss? Privacy and security concerns?
Voice Biometrics Conference SF 2014: Strong, Simple Security for E-Commerce and Mobile
VBC San Francisco 2014 speakers strike a balance between experienced security specialists, financial services professionals, mobile mavens and customer experience executives
Webcast: “Voice Biometrics: The Benefits of a Unified Approach to Mobile Authentication”
How mobility is driving the need for stronger authentication to build trusted links between and among individuals and enterprises
U.S Bank and Banco Santander Mexico to Highlight Mobile Banking, Customer Care at VBC San Francisco
U.S. Bank and Banco Santander Mexico will describe how voice biometrics can be used to authenticate banking customers over the phone or for mobile banking applications.
Video: Impact of Voice Biometrics on Customer Experience, Fraud Prevention
DBS, ING Bank, Vodafone, Australian National Tax Office, Aite Group share their insights on the value proposition for voice biometrics.
Research Report: “The Case for Bimodal Authentication”
Opus Research report details how to combine voice biometrics plus facial recognition to achieve a high-level of authentication for personalized commerce, communications and collaboration.
Research Report: “Strong Authentication for Mobile Commerce”
Voice biometrics can be an effective way to combat imposters who use phone-based channels to perpetrate identity theft and “merchant fraud.”
The Meaning of Mayday and its High Profile on the New Kindle Fire HDX Line from Amazon
The Mayday button is a radical change in the customer care paradigm.
Live Webcast: Bimodal Biometrics – The Case for Simple, Strong Mobile Authentication
Voice biometrics are a natural for mobile phones, but may not always achieve the level of accuracy that some banks or payment processors require to carry out certain transactions. Front-facing cameras provide a mechanism for adding facial to voice recognition… Read More ›