Opus Research’s Intelligent Assistants Conference, which began in San Francisco in 2014, is the first, best and only event dedicated to digital self-service
Announcements Signal Heated Competition in Metabot Space
New services from Microsoft Cortana and Amazon Alexa show the rapid evolution of metabot platforms — including those Google Home / Assistant, Apple Siri, Samsung Bixby — as each vie for primacy among intelligent assistants.
Beyond the Bot Hype: Intelligent Assistants Conference London Is One Week Away
Featured case studies and presenters from leading brands & enterprises: HSBC, Google, BGL Group, Capgemini, Dixon’s Carphone, Amazon, T-Mobile, Enfield Council, Motability Operations, and more
Experienced Executives Talk about Intelligent Assistants’ Impact on CX (and Their Bottom Lines)
With “voice-first” devices in 10 million homes answering to “Alexa”, “OK Google” or simply “Computer”, the #IAConfLondon is the place to meet the people that are defining the best ways to incorporate Intelligent Assistants into your customer care strategies.
Google Actions Leverages Api.ai Acquisition
Google has integrated Api.ai much more prominently into its Software Development Kit (SDK).
Who’s Your Metabot? What’s Next for Intelligent Personal Assistants
As Siri, Google Assistant, Amazon Alexa and other “metabots” build rich, third-party ecosystems, these intelligent personal assistants are unhooking the direct link between brands and their customers. [VIDEO]
Announcing Intelligent Assistants & Intelligent Authentication Conferences San Francisco (Sep 12-13)
Call for speakers for executives involved in digital commerce, customer care, emerging technologies, self-service, fraud reduction, chatbots, continuous authentication, strategy & innovation.
Google and Facebook Pursue Different Flavors of Intelligent Assistance
Google and Facebook are stirring up activity in the realm of Intelligent Assistance.
Amazon Makes Intelligent Assistance Easier With Alexa Voice Services and a Free SDK
Amazon created simple tools and APIs for app developers to use to add a human-like spoken interface to mobile, consumer electronic devices.
How Google, Apple, and Microsoft Are Building Intelligent Assistants for the Enterprise
The Big Three — Apple, Google, and Microsoft — are devoting significant research and development to improve their personal intelligent assistant offerings and further embed them into an enterprise application ecosystem.