In this free webinar (Tuesday, July 11), Opus Research discusses findings from a joint report by Mastercard and the University of Oxford offering key insights for deploying mobile biometrics including strategy and tactics.
Fraud
BBC Prank of HSBC Voice ID System Overlooks Millions of Successful Authentications
While a BBC reporter may have recently fooled HSBC’s Voice ID system by having his twin brother impersonate his voice, Opus Research believes voice authentication and fraud detection is here to stay and will grow significantly.
Webinar: “Getting Voice Biometrics Authentication Right in Financial Services”
On Thursday, June 8th, join Interactions and Opus Research as they describe the steps that financial service companies should take to incorporate voice biometrics authentication into the customer care experience.
Opus Enterprise Series: “The Security Officer’s Guide to Voice Biometrics”
A critical Opus Research report for enterprises to understand how to get the best return on investment when considering testing options for voice biometrics, including what to test for, how to test, and why voice is different.
VBC New York 2015 – Agenda & Presentations
VBC New York 2015 brought together executives and decision-makers to learn how voice and multi-modal biometrics can help fight fraud, delight customers and deliver enterprise value. See the agenda and select presentations.
Case Studies in Fraud Prevention, Multifactor Authentication and Secure Customer Care Highlight VBC New York 2015 Agenda
Dubbed “The Voice Security & Authentication Conference,” VBC New York 2015 (May 4-5) brings together executives and decision-makers who are integrating voice into multi-layered and multi-factor communications for authentication and security fabrics.
Eckoh and West Enter Partner Agreement to Combat Agent Fraud in the Contact Center
A newly announced partnership between West Interactive and Eckoh directly addresses the challenges that arise when firms accept credit card payments over the phone.
VBC San Francisco 2014 – Agenda & Presentations
With keynote presentations from U.S. Bank and Banco Santandar Mexico, VBC San Francisco 2014 included industry stalwarts and technology visionaries in voice biometrics, fraud prevention and security & authentication.
VBC London 2013 – Agenda & Presentations
VBC London (November 6-7, 2013) featured case studies, industry experts, and solutions providers showcasing the latest technologies and strategies to prevent fraud with voice biometrics and multi-factor authentication to improve the customer experience.
VBC San Francisco 2013 – Agenda & Presentations
Voice Biometrics Conference San Francisco (May 8-9, 2013) showcased the latest technologies used by banks, financial services and call centers to reduce fraud and enhance the customer experience.