As intelligent assistants become an increasingly common tool in our daily digital lives with access to vast amounts of personal information, will they help improve our lives or become an insidious master controller?
Facebook and [24]7 On Message About Using Messenger for Digital Commerce
Facebook and [24]7 jointly offer a new service that makes it possible for enterprise chat agents (both live and automated) to join a Facebook Messenger-based conversation while carrying out digital commerce.
Real-World Case Studies, Future Views, IA Awards, Top Vendors Make #IACNYC the Defining Event for Intelligent Assistance
IAC 2015 is the only global event to showcase real-world case studies depicting how people are naturally turning to intelligent assistants for speedy resolution of their queries through web chat, mobile apps, IVRs and contact center agents.
PARC, Doc Searls and Facebook Join Impressive Agenda for Intelligent Assistants Conference
IAC 2015 features executives from leading brands describing how virtual assistants for web chat, mobile apps, contact centers and e-commerce increase customer satisfaction, reduce costs and meet tangible business objectives.
Facebook Launches M, the Mobile, Messenger-Based Intelligent Assistant That Taps Human Expertise
Facebook soft-launches an intelligent virtual assistant embedded within the company’s Messenger iOS and Android apps that combines artificial intelligence with human-supervised assistance.
Google and Facebook Pursue Different Flavors of Intelligent Assistance
Google and Facebook are stirring up activity in the realm of Intelligent Assistance.
Facebook Buys An “Open” Platform for Voice-based Intelligent Assistance
Facebook has acquired wit.ai, a small venture whose “open” approach to natural language processing (NLP) and machine learning has attracted over 6,000 developers to its fold.
Facebook Acquisition to Socialize Speech-to-Speech Translation
As part of its successful efforts to build major mobile mojo, Facebook is now poised to add “speech-to-speech” translation to its repertoire.
Facebook Defines the Social Strain of the Messaging Genome
The press conference regarding Facebook’s approach to messaging is still underway, but two threads of public reaction have triggered this post.
RebelVox Launches Voxer Lite 1.6 for the iPhone
With the latest release of its Voxer app, RebelVox provides a much easier way for iPhone to initiate both synchronous and non-synchronous conversations at the push of a button.