Beauty when it comes to voicebots boils down to how the voicebot sounds, the words and constructions it uses, and how elegantly it handles the back and forth of human to voicebot conversations.
Alexa
What the Amazon Echo Show Means for the Future of Conversational Interfaces
By adding a small touch screen to the once voice-only platform, the Amazon Echo Show becomes the first mass market intelligent assistant device to offer multi-modal conversational interfaces.
Announcements Signal Heated Competition in Metabot Space
New services from Microsoft Cortana and Amazon Alexa show the rapid evolution of metabot platforms — including those Google Home / Assistant, Apple Siri, Samsung Bixby — as each vie for primacy among intelligent assistants.
Amazon and Skyscanner To Present How Alexa Works on Behalf of Travelers
In a featured keynote at Intelligent Assistants Conference London, Amazon’s David Isbitski, along with Skyscanner, will describe how advances in machine learning and NLU assist in customer service and digital transactions.
Starbucks Debuts Intelligent Assistant for Mobile App and Amazon Alexa Ordering Skill
By adding conversational user interfaces for the Starbucks iOS mobile app and Amazon Alexa ordering process, the company is showing a commitment to intelligent assistance.
Who’s Your Metabot? What’s Next for Intelligent Personal Assistants
As Siri, Google Assistant, Amazon Alexa and other “metabots” build rich, third-party ecosystems, these intelligent personal assistants are unhooking the direct link between brands and their customers. [VIDEO]
Aloft Hotels Announces Voice-Controlled Hotel Rooms
By enabling hotel guests to use natural language to adjust room controls, peruse entertainment options and order food, Aloft Hotels attempts to attract the “early adopter, hyper-connected global traveler.”
Prize-Winning Alexa Skill from USAA Reveals Meaning of Intelligent Assistance
A simple statement to a conversational interface can initiate a relatively complex set of computational and analytic activities resulting in a prescriptive call to action that culminates in a transaction.
Google Assistant Signals Dominance of Conversational UI
As Google’s newly announced products rollout later this year, more and more customers will be engaging in natural language conversations to find and buy the things they need.
Third-Party Ecosystems: Intelligent Assistants’ Key to Success
As “bots” continue to be the subject of considerable hype, thousands of individual developers and their enterprise-employed counterparts see these intelligent assistants as a means to deliver “conversational commerce.”