Recent Posts - page 68
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Google Adds Voice Biometrics to its Android Authentication Options
Version 7.0 of Google Play Services features “Trusted Voice,” which enables smartphone owners to speak a selected passphrase to receive updates or download new apps.
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Intelligent Assistance Chronicles: Personal Virtual Assistants Meet Interactive Specialists
Personal Virtual Assistants and Intelligent Specialists will co-exist, interact and evolve jointly and separately.
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India’s ICICI Bank Launches Voice Biometrics for Phone Banking
ICICI Bank becomes the first bank in India to deploy voice biometrics authentication to verify phone-based customers paying bills or transferring funds between accounts.
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Research Sponsored by Aspect Software Shows “The Future of Customer Service is Self-Service”
A new study issued jointly by Aspect Software and The Center for Generational Kinetics provides research-based observations on fundamental changes in customer-to-business (C2B) conversations.
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TransUnion Teams with OneVault to Build National Voice Bank in South Africa
TransUnion formed a partnership with South African voice biometric specialist OneVault to operate a national “Voice Bank,” which will be cloud-based resource to support voice-based authentication.
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New, Improved Amazon Dash = The Easy Button for Ordering Household Goods
It’s been nearly a year since Amazon.com introduced Dash which, at the time, was a bar code-reading “magic wand” that enabled Amazon Prime customers to order any item they’d like with the wave of their hands. During the ensuing year… Read More ›
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Beyond Siri: The Future of Intelligent Assistants is Viv
Siri’s co-founder Dag Kittlaus shares details of his new project, Viv Labs, a more sophisticated intelligent assistant that purports to be the “intelligent interface to everything.”
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InLocation Alliance Highlights Three Use Cases for Indoor Location
The In-Location Alliance, a consortium that includes Qualcomm, Samsung, Sony Mobile, Nokia, Cisco, Broadcom and CSR among its members, announced three winners of its “Best Use Case Contest” demonstrating the growing market potential for indoor positioning.
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LiveOps Patent for “Multichannel Pivoting” Marks a Big Step for Intelligent Assistance
Live Ops is granted U.S. Patent 8,929,536 (granted in January) for “an efficient multi-channel pivoting among synchronous and asynchronous communication channels during a communication session.”
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In All Sirius-ness, What We Can Learn from an “Open Source Siri”
Researchers at Clarity Labs at the University of Michigan recently launched Sirius, which they refer to as “an open end-to-end standalone speech and vision based intelligent personal assistant (IPA)….”