Recent Posts - page 64
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IBM Watson: A Force Multiplier for Intelligent Assistance
The epicenter of IBM Watson’s developer support efforts (as well as the headquarters for its Watson-based Commerce efforts) is moving to San Francisco
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Five Reasons Why Intelligent Assistants Are Vital For Your Customer Experience Infrastructure
Customer experience professionals must be poised to take advantage of intelligent assistants or automated chat agents that provide personalized service and superior customer care.
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AGNITiO Sells Kivox Mobile Technologies to Cirrus Logic
With the acquisition Cirrus Logic is poised to compete for additional business for simple, secure activation and access that is embedded in mobile phones, connected cars, and the Internet of Things.
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Duer and Siri for Apple TV Showcase How Intelligent Assistants Support Transactions
Baidu’s Duer marries the work that Baidu has done in speech recognition with search services that support the “parsing” of spoken input and indexed Web content.
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Microsoft’s VoloMetrix Acquisition Foreshadows Enterprise Intelligent Advisors
By adding operational analytics specialist VoloMetrix, Microsoft now has the opportunity to deliver future enterprise use cases where insightful, intelligent advisors optimize meeting planning and increase employee productivity.
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PARC, Doc Searls and Facebook Join Impressive Agenda for Intelligent Assistants Conference
IAC 2015 features executives from leading brands describing how virtual assistants for web chat, mobile apps, contact centers and e-commerce increase customer satisfaction, reduce costs and meet tangible business objectives.
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Canada’s Manulife Brings Intelligent Authentication to its Customer Care Efforts
Customers of Manulife Bank can use their own words for automated self service and the company’s financial advisors can use voice-based authentication to gain access to customer care.
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Facebook Launches M, the Mobile, Messenger-Based Intelligent Assistant That Taps Human Expertise
Facebook soft-launches an intelligent virtual assistant embedded within the company’s Messenger iOS and Android apps that combines artificial intelligence with human-supervised assistance.
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SpeechTek Conference Reflections: Disruption, Transformation & Intelligent Assistance
At this year’s SpeechTek several speakers and exhibitors made a strong case for “business transformation,” as opposed to disruption.
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Sensory’s TrulySecure Multi-Modal Biometric Authentication Solution Gets FIDO Certification
Devised to allow secure access and authorization without requiring users to touch devices or enter passwords, Sensory’s mobile software is in compliance with the FIDO Alliance’s standards-based, open protocol.