Recent Posts - page 64
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Messaging: The Future of Brand Engagement?
By enabling brands to have personal, real-time conversations with consumers on messaging platforms — such as chatting with Disney’s Miss Piggy via Facebook Messenger — companies such as Imperson and MSG.ai are using intelligent assistants to reach a much wider audience.
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Worldcore Unveils Voice Biometrics for Customer Access and Payment Confirmations
Worldcore, an online payment service provider based in Prague with global ambitions, announced this week plans to use voice biometrics as a secure means of customer authentication.
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Paying it Forward: Pindrop’s VCs Making a $75 Million Down Payment on IAuth
On January 28, GV (Google Ventures) led a group of VCs that already included Andreessen Horowitz (A16Z) and Citi Ventures and others in a $75 Series C round of financing.
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Interactions’ Curo May be the Cure for the Common IVR
Interactions LLC has announced a set of innovations that represent the integration of the AT&T Watson platform, now branded as Curo™.
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Conversica Ramps Up Its Virtual Sales Assistant To Keep Tabs on Prospects
Conversica offers sales teams a virtual sales assistant that uses a set of complex, well-structured algorithms and whose sole function is to follow up on every single lead.
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Natural Language Processing Enters the World of Chat-Based Enterprise Collaboration
Similar to Slack, ChatGrape is an enterprise chat-based collaboration tool that uses natural language processing and real-time linguistic analysis to bring secure, searchable intelligent assistance to business teams.
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Emotionally Intelligent Digital Assistants Have the Ability to Understand Your Feelings
Will enterprise intelligent assistants have the tools and technology to detect emotional states and anticipate human needs? What will that mean for the future of customer care?
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Creative Virtual Provides Natural Language UI for Atos’ Digital Customer Experience Transformation Platform
Atos has entered the intelligent assistant market with a cloud-based solution packaged as the Digital Customer Experience Transformation (DCXT) platform.
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Lionbridge’s GeoFluent Supports OmniLingual, OmniChannel Intelligent Assistance
Lionbridge is set on bringing the idea of omnichannel and “omnilingual” conversations into the Intelligent Assistants domain.
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IA Squared London: Meet the Leaders Shaping the Future of Personalized, Conversational Customer Care
Intelligent Assistants Conference 2016 & Intelligent Authentication Conference 2016 (Apr 26-27, London) is a gathering place for executives who are committed to improving the customer experience.