Recent Posts - page 37
-
The Democratization of Conversational Technologies
-
The Conversational Commerce Revolution Continues: John Chambers to Anchor Keynote Panel at C3 San Francisco
-
The Contact Center is Dead. Long Live the Contact Center
Based on an informal assessment of my email inbox and the marketware I receive in the course of Web browsing and app use, “chatbots”, “answer bots” or just plain “bots” has become the accepted term for what Opus Research has… Read More ›
-
Opus Research Report: “Decision Makers’ Guide to Enterprise Intelligent Assistance” (2018 Edition)
-
IBM Research Shows Martech Paying Short Shrift to Voice-enabled Devices
When looking for opportunities to bring AI into marketing workflows the greatest common denominator has to be “all-of-the-above” and the focus of AI investment should be on both centralized and device-based resources that foster Natural Language Understanding, Machine Learning and Conversation Management.
-
Beyond Credit Scoring: TransUnion and Experian Signal a Credible Alternative for Identity and Fraud Management
-
Kroger, Ocado Team Up on Smart, AI Robotic Technologies for Grocery Retailers
-
Semantic Machines Acquisition Acknowledges the Value of Improved Conversational User Interfaces
As proponents of a General Artificial Intelligence (“General AI”) prepare for “The Singularity,” which will ultimately meld computing resources with human organisms, #VoiceFirst service developers have their sights set, instead, on applying selected elements of AI to build better conversational… Read More ›
-
GDPR Compliance: Interactions Says “We Have an API for That!”