Recent Posts - page 35
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Twilio’s AutoPilot: Toolkit Write-Once-Render-Everywhere Intelligent Assistants
Twilio, a company chartered in 2008 to support standards-and API-driven telephony apps, has launched “Autopilot”, a development platform that serves, in part as the Rosetta Stone for conversational intelligent assistance.
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Why Consumers Are Rapidly Turning to “VoiceFirst” Assistants Across All Devices
In this panel discussion from last month’s Conversational Commerce Conference, SoundHound’s Katie McMahon, VUI Inc.’s Pino Di Fabbrizio and Pullstring’s Oren Jacob discuss design and implementation considerations for “VoiceFirst” strategies.
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How Voice, Big Data and Machine Learning Are Connecting the Dots for Conversational Commerce
In a keynote conversation at last month’s C3 San Francisco, John Chambers, former CEO and Chairman with Cisco, sits down with Uniphore’s Umesh Sachdev and Opus Research to discuss how AI technologies are accelerating business opportunities.
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Autodesk’s Customer-Centric Approach In Launching a Virtual Agent (AVA)
In this featured case study from last month’s Conversational Commerce Conference in San Francisco, Autodesk presents why they launched a conversational intelligent assistant (AVA) for customer service and what they learned along the way.
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Webinar: Multifactor Password-Free Security for Computer Access
On October 11th, Ravin Sanjith (Intelligent Authentication, Opus Research) and John Spencer (Chief Product Officer, Veridium) discuss how to leverage the power of mobile biometrics for continuous seamless authentication.
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USAA, Royal Bank of Canada, Alight Solutions Named 2018 Conversational Commerce Award Winners
Opus Research Awards are intended to showcase excellence and achievement for real-world enterprise customer deployments of conversational technologies.
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TRUSTID Enables Multifactor Call Center Authentication with Phone Network Forensics As-a-Service
The company’s new IDENTIFIER product can be deployed before or during calls, and paired with voice biometrics to create a multifactor authentication solution.
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Conversational Commerce Conference San Francisco 2018 – Agenda & Presentations
C3 San Francisco (#C3SF2018 – Sept 12-13, Four Seasons Hotel) was designed to help organizations unlock the power of machine learning, natural language processing, AI, continuous authentication and intelligent assistance.
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What Does it Mean for Commerce to be Conversational?
Fonolo’s Shai Berger shares observations from last week’s Conversational Commerce Conference and the meaning of “conversational” as central to the future of commerce, customer service and, more broadly, how people and companies are going to interact in the future.
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Opus Research Report: “In the Post-Telephone World, it is all about Conversational Messaging”
Artificial Intelligence (AI) has arrived, and it is here to stay — And with NLP and NLU, AI continues to demonstrate business value, especially with respect to service excellence and customer retention via intelligent conversations.