Two of its three Series B investors our upping their ante in Twilio, providing cash to fuel the three-year-old company’s international expansion and growth in support of a community of telco application developers.
Articles
With xBox+Kinect+Tellme+Bing, Microsoft Offers Conversational Control of TV Content
As of today, people can use their voices, in conjunction with an xBox 360, Kinect motion detection and Bing Search, to take command and navigate the growing variety of content offered through TV screens.
West to Acquire HyperCube LLC; Tackle Network Reliability for Multichannel, Mobile e-Commerce
West Corporation’s pending acquisition of HyperCube brings to light a very important “ground truth” in the world of Conversational Commerce.
Salmat Makes Big Move to Avaya
In a pre-holiday-rock-your-world moment, Avaya and Salmat jointly announced a multi-million dollar (meaning between $10 and $20 million) deal whereby the Australian contact center outsourcer would replace its Genesys-based platform with “a broad suite of Avaya technology and expertise.”
LiveOps Acquisition Makes SMS, Twitter Part of Customer Conversations with Remote Agents
Cloud-based contact center specialist LiveOps is buying New Zealand-based DataSquirt for $12.5 million.
Novauris and SingTel Offer Mobile Voice Search in Singapore
SingTel and Novauris launched a version of voice search that is tailored specifically for “the unique style of English” that is spoken on the nation-island of Singapore.
The Siri Chronicles: Amazon.com Quietly Acquired Yap; The Speech-Enabled Kindle Awaits
Yap, Inc., was quietly merged with a shell corporation owned by Amazon.com on September 8, 2011.
Nuance’s Steve Chambers to Deliver Keynote at Voice Biometrics Conference New York April 3rd & 4th, 2012
We’re pleased to announce that Nuance’s President, Sales and Marketing, Steve Chambers, will deliver a keynote address during the Voice Biometrics Conference-NYC April 3-4, 2012
Nuance Survey Showcases Shortcomings of Multiple Mobile PINs and Passwords; Positions Voiceprints as Alternative
Nuance Communications issued a media alert revealing the results of a Twitter-based survey conducted over the past couple of weeks.
British Gov’t Coaxes Utilities, Banks, Card Issuers to Make Personal Data Available
The British Government’s Department for Business, Innovation and Skills formally launched a program called MiData to make sure that personal data “should be released back” to customers or prospects when requested.