In this keynote presentation from Intelligent Assistants Conference SF, Lawrence Flynn, CEO of Artificial Solutions, outlines enterprise strategies for customer communications in the new era of bots, intelligent assistants and conversational commerce. [VIDEO]
In using Splunk’s machine learning tools to predict customer behaviors, Dunkin’ Donuts has a tremendous opportunity to leverage those insights for intelligent assistants.
A look at how voice and personality factor into our acceptance of bots and intelligent assistants and our desire to integrate them into our daily lives. [VIDEO]
With Einstein, Salesforce has taken huge steps to infuse its core, cloud-based CRM resources with an omnipresent Intelligent Assistant (IA).
Opus Research’s Intelligent Assistants Conference is a foundational event in defining how virtual agents, bots, and automated self-service mechanisms deliver business value for digital commerce and customer care.
Intelligent Authentication Conference San Francisco 2016 featured interactive panel discussions and case study presentations from TalkTalk, MasterCard, Nuance, RSA, Symnex, BioTrust and iovation.
The IA Conferences exposed a set of dichotomies, both for core technologies and their capabilities, when deployed for real-world use cases.
Excitement around conversational user interfaces, chatbots and voice assistants to prompt sessions at Intelligent Assistants and Intelligent Authentication Conferences.
Opus Research’s latest voice biometrics census underscores how voice is a ubiquitous, highly personalized authentication factor with the capability to combine command and control with identification and access management.
Intelligent Assistance is about to put an end to the long-standing discussions surrounding the relative merits of “multichannel” versus “omnichannel” marketing and digital commerce strategies.