The addition of visual information along with streamed video and audio content will serve to make the use of Amazon’s assistants more compelling across a number of devices, modalities and media.
Articles
Opus Research Report: “Voice Biometrics Intelliview: Solutions to Optichannel Challenges”
This new report, with a comprehensive list of company dossiers, provides a single point of reference to understand the competitive differences for companies offering software, services or platforms for voice-based authentication.
Machine Learning Strengthens Interactions Omnichannel Offerings
With the Digital Roots acquisition, Interactions adds impressive new capabilities including powerful natural language analysis tools driven by machine learning all focused on the social media channel.
Technological and Regulatory Planets Align for Continuous Intelligent Authentication
The combined forces of machine learning and artificial intelligence technologies join with privacy-supported legislation to accelerate deployment of secure, usable and scalable Identity and Access Management solutions.
Reflections on MobileBeat 2017: Intelligent Assistance By Another Name
Call it what you will, but Intelligent Assistance (IA) is at the core of today’s online and offline commerce.
Fourth Annual Intelligent Assistants Awards Recognize Superior Use of NLU, Machine Learning, AI
Since 2014, the Intelligent Assistants Awards have honored leading brands & enterprises who deliver best-in-class digital self-service.
Webcast: Guidelines for Deploying Mobile Biometrics in Financial Services
In this free webinar (Tuesday, July 11), Opus Research discusses findings from a joint report by Mastercard and the University of Oxford offering key insights for deploying mobile biometrics including strategy and tactics.
SAP CoPilot Offers Intelligent Assistance for Enterprise Business Insights
CoPilot acts as a deep linking assistant that’s aware of the user’s business activities. This intelligent assistant simplifies access to key information to save valuable time and provide insights that may have been overlooked.
What the Amazon Echo Show Means for the Future of Conversational Interfaces
By adding a small touch screen to the once voice-only platform, the Amazon Echo Show becomes the first mass market intelligent assistant device to offer multi-modal conversational interfaces.
The Future of Intelligent Assistance Blends Artificial Intelligence and Human Touch
Recent announcements from Nuance, Genesys, IBM and LivePerson underscore how companies are finding huge benefits in combining artificial intelligence tools and human workers to improve customer service.