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Advisory Service

Opus Research’s primary offering is a subscription-based Advisory Service. By subscribing, clients gain access to our forecasts, market models and analysis, which support strategic planning, business development and go-to-market tactics. Clients benefit from our intensive qualitative and quantitative research of… Read More ›

Beyond UC: Contextual Communications

Unified Communications has entered into the silly season. After massive re-branding and promotional efforts by major communications and IT infrastructure providers, the term has lost all meaning. The UC landscape today is more like one of those multilevel, Plexiglass chess boards. But providing communications and content in a context that directly benefits end-user is the point and is the root of Contextual Communications.

Voice Biometrics Community Update – June 20, 2007

As evidenced in the news items listed below, “buy-side” interest in voice biometrics and speaker verification is on the rise. Collectively, these announcements point to increasing momentum for the voice biometrics sector as requests for information on speaker verification projects have accelerated measurably in recent weeks. The next sign of a maturing market will be achieved when these partnerships and pilot installations evolve into larger, revenue-generating, customer-facing deployments.

Introducing Voice Biometrics Conference 2007

In spite of recent recognition, voice biometric-based authentication, identification and verification remains an under-appreciated phenomenon. That’s why Opus Research is organizing a new event with a strong focus on voice biometrics as a cost-effective and efficacious candidate for strong authentication deployments. It’s time for the primary stakeholders on the enterprise side – ranging from enterprise IT, security specialists and customer care executives to meet the companies that are constructing voice biometric-based solutions.

iPhone Lacks Conversational Aspects

iPhone may be a tour-de-force for the touchscreen, but it’s inexplicably odd to introduce a new smartphone with so few speech-based features. I can hardly express how profoundly disappointed I am that this shiny, new thing – the first must-have product since Nintendo’s Wii – has less voice processing than Tickle-Me Elmo.

Conversations on Mobile Search

In a vaudevillian display of man versus machine at last week’s Conversations customer and partner event in Orlando, Florida, Nuance effectively demonstrated speech recognition as the most efficient and “intuitive” interface for wireless phones. By outpacing the world’s fastest text messenger, Nuance showcased the potential in speech-enabled mobile search [SEMS] – a critical competitive battleground that includes the Internet heavyweights (Google, Yahoo!, Microsoft, AOL) and represents the next “disruptive” opportunity. With billions at stake, there are opportunities for first movers to differentiate and adopt go-to-market strategies with voice as the interface or a key component of a mobile-search offering.