In the second year of a global tracking study, Opus Research presents findings from a survey of 500 business decision-makers to understand their perspectives in evaluating and deploying Speech Analytics platforms and services.
Intelligent Authentication
IBM’s Patent Enforcement Efforts To Impact Both Intelligent Assistance and Intelligent Authentication
IBM is laying the foundation for collecting licensing fees from every company offering omnichannel, device agnostic, conversational services.
Awards Showcase Excellence and Achievement in Customer Experience, Innovation, Brand Support
Opus Research Awards are intended to showcase excellence and achievement for real-world enterprise customer deployments of conversational technologies.
How Continuous Authentication as a Fourth Factor Will Shape 2018
In the world of Intelligent Authentication, usability and security will be key drivers as competition heats up to engage customers on their preferred devices. Conversational interfaces that support continuous authentication will become critical to enhance the overall user experience.
Innovative Approaches to Fight Spoofing of Voice Authentication
With additional modalities, factors and security layers for voice biometrics, a new wave of Intelligent Authentication solutions are fusing both biometric and behavioral user characteristics to deliver secure, seamless authentication.
Redefining Digital Self-Service and the Customer Experience | C3 London May 2018
Opus Research, the firm that coined the term “Conversational Commerce,” is proud to announce the launch of a Conversational Commerce Conference London (May 8-9, 2018) conference tackling real-world opportunities for Intelligent Assistance and Intelligent Authentication.
Accelerating Mobile Biometrics: Doing Nothing is Not an Option
From Opus Research Intelligent Authentication Program Director Ravin Sanjith, learn six key considerations for implementing mobile biometrics that can be leveraged to fast-track selection, design, deployment and operational success.
Voice Biometrics, Phone and Network Imaging – a Magic Mix for Intelligent Authentication
London-based Eckoh announces a patent that combines voice biometrics with phone ‘footprinting’, adding yet another innovative layer to their secure payments solutions.
Webinar: Executive Survey — Drivers for Deploying Speech Analytics (2017 Edition)
In the second year of a global tracking study, Opus Research presents findings from a survey of 500 business decision-makers to understand their perspectives in evaluating and deploying Speech Analytics platforms and services.
Announcing the 2018 Conversational Commerce Conference Global Series
Opus Research, the firm that coined the term “Conversational Commerce,” is proud to announce the launch of a global series of conferences that tackle real-world opportunities and challenges of Intelligent Assistance and Intelligent Authentication.