The company’s new IDENTIFIER product can be deployed before or during calls, and paired with voice biometrics to create a multifactor authentication solution.
Intelligent Authentication
Conversational Commerce Conference San Francisco 2018 – Agenda & Presentations
C3 San Francisco (#C3SF2018 – Sept 12-13, Four Seasons Hotel) was designed to help organizations unlock the power of machine learning, natural language processing, AI, continuous authentication and intelligent assistance.
Opus Research Report: “Global Survey: Drivers For Deploying Speech Analytics (Year 3)”
Key findings from this global tracking study on speech analytics, in its third year sponsored by Uniphore, include: adoption trends by region and industry; impact of compliance regulation; growing interest in real-time applications, business objectives, virtual agents.
Webinar: Key Findings Unveiled from Global Survey on Drivers for Deploying Speech Analytics (Aug 23)
Opus Research and Uniphore discuss findings from a global survey of 500 contact center and customer experience decision-makers to understand implications of Speech Analytics on enterprise customer care strategies.
Introducing bAIometrics: biometrics with {AI} inside
Modality-specific biometrics such as voice, finger, and facial are leveraging machine learning and deep neural networking for a far more efficient, multi-modal, context aware authentication — dare we say “bAIometrics”
Get Your Nominations In for the 2018 Conversational Commerce Awards (CCAs)
Since 2014, Opus Research awards have showcased real-world implementations of conversational user interfaces for customer engagement, digital commerce, self-service, employee assistance, and intelligent devices.
Voice Biometrics-Plus: A Six-Month Assessment
New developments and product introductions in voice-based authentication technologies reflect an acceleration in the adoption of solutions for authentication, identification and fraud reduction driven by greater capabilities and reliability.
The Conversational Commerce Revolution Continues: John Chambers to Anchor Keynote Panel at C3 San Francisco
A keynote panel with the former Chairman and CEO of Cisco, case studies from Autodesk and VIPShop, and in-depth panel discussions — C3 SF is designed to connect the dots for digital transformation.
Beyond Credit Scoring: TransUnion and Experian Signal a Credible Alternative for Identity and Fraud Management
Moves by TransUnion and Experian in the ID&V and Fraud space demonstrate continued investment in new security technologies and modalities, and also signal time for credit bureaus to disrupt themselves through distributed architectures.
Conversational Commerce Conference London 2018 – Agenda & Presentations
Opus Research’s Conversational Commerce Conference London (8-9 May) helped organizations unlock the power of machine learning, natural language processing, continuous authentication and intelligent assistance.