Join the founders of Knowbl and Insightrade for a case study on how a new transformer-based product took a crypto company to hundreds of intents in days.
Intelligent Assistants
Amazon re:Inventing Alexa? It doesn’t Look Like It.
News of “massive layoffs” at Amazon’s Worldwide Digital Division rattled the cohort of individuals interested in voice-based services and Conversational AI.
Inbenta and PhoneMyBot Case Study: Augmenting Chatbots with Intelligent Voice
From Conversational Cloud Conference 2002, join Livio Pugliese and Jordi Torras as they discuss how to integrate chatbots with a voice channel, avoiding pitfalls and adapting conversation to the new medium.
5 Fundamentals of the Conversational Cloud
Here are 5 key takeaways for executives as you pursue plans to introduce conversational AI to improve Customer Experience (CX) and Employee Experience (EX).
Webinar: “Conversational Intelligence: Measurable Results Through Better Listening”
Join Opus Research, GoDaddy, and LivePerson (Dec 6) to learn real-world case studies and detailed high-impact use cases for Conversational Intelligence.
Countdown to Conversational Cloud Conference (C3) 2022, It’s About D@mn Time!
Join Opus Research and your professional peers (New Orleans, Nov 10-11) for important conversations and timely presentations on how Conversational AI, automation, and digital technologies are transforming customer experiences.
The Conversational Cloud by Another Name: “Suiteform”
At its recent Analyst Summit, NICE Ltd introduced the “Suiteform” which it expects to become a de facto standard for combining suite of services for digital CX into a “platform”.
LivePerson and Afiniti Pair Up to Advance Curiously Human Customer Experiences
LivePerson joins forces with Afiniti to offer a “native deployment” of “AI-Pairing” that represents a giant step toward fulfilling on both of those promises.
Webinar: “Conversational Intelligence: Empowering Human and Virtual Agents”
Join Gridspace and Opus Research (Sep 28) to learn how successful implementations of Conversational Intelligence are driving incremental revenue, reducing servicing costs, and improving customer experiences.
Vendors that Matter – Gridspace
In this edition of Opus Research’s “Vendors that Matter” series, we explore Gridspace’s value proposition and their two core products for observability and agent automation.