Because these ongoing commercial conversations take place over time and a multitude of channels, it has become clear that the persistent presence of an Intelligent Assistant is taking on great value.
Conversational Intelligence
Intelligent, Speech-Enabled Tech Gifts for Your Holiday Shopping List
Amy Stapleton offers a few gift ideas for technology enthusiasts, both young and old, ranging from a speech-enabled smart home device to the latest in intelligent assistants.
Shoppers Increasingly Turning to Mobile Devices While In-Store
A majority of mobile shoppers (58 percent) take a “showrooming” approach to look up information while shopping in stores. But privacy concerns remain a critical factor for retailers to overcome in developing consumer engagement applications via indoor location technologies.
VBC London 2014 – Agenda & Presentations
VBC London 2014, held November 18-19 at the Tower Hotel, brought together executives and decision-makers who are integrating voice solutions into multi-layered and multi-factor communications for authentication and security to prevent fraud and enable secure commerce.
Aspect Mobility Suite Debuts to Support Intelligent Assistance Across Multiple Channels
Aspect’s Mobility Suite is a cloud-based set of products and capabilities that take a mobile-first, developer-friendly approach to multichannel customer care and intelligent assistance.
How Marketing Leaders (MLs) Can Deliver Results and Keep Their Jobs (Part II)
Second of a two-part series that focuses on three key actions marketing leaders (ML) must take to increase his or her team’s impact and contribution to the company.
In a Vote of Confidence for Interactions AT&T Turns over the Keys to Its Watson Business Unit
From this day forward, Interactions will take the lead role in development, marketing, sales and integration of a full suite of automated speech recognition, text-to-speech, natural language understanding and voice biometric-based speaker ID and verification.
Webcast: “Seven Ways to ‘Kill’ PINs and Passwords”
Just in time for Halloween, Dan Miller, lead analyst at Opus Research, will join Alexey Khitrov, president of SpeechPro Inc., to describe how voice and face recognition mean doom for the most common, and vulnerable, forms of mobile and online security.
Enacomm and VoiceVault Partner on Voice Authentication Service
VoiceVault’s voice biometrics engine to be integrated into Enacomm’s phone-based, customer service solution to provide secure and convenient authentication.
How Marketing Leaders (MLs) Can Deliver Results and Keep Their Jobs
First of a two-part series that focuses on three key actions marketing leaders (ML) must take to increase his or her team’s impact and contribution to the company.