Opus Research’s Dan Miller and Aspect Software’s Tobias Goebel discuss the factors that enterprise decisionmakers must take into account when planning or deploying text-based Intelligent Assistance.
Conversational Intelligence
Google and Facebook Pursue Different Flavors of Intelligent Assistance
Google and Facebook are stirring up activity in the realm of Intelligent Assistance.
Dual Evolutionary Paths for Intelligent Assistants
Enterprise Intelligent Assistants (EIAs) are quickly morphing from “assistants” into “advisors,” informed by decades of FAQs, contents of Web chats and transcripts of contact center recordings.
Amazon Makes Intelligent Assistance Easier With Alexa Voice Services and a Free SDK
Amazon created simple tools and APIs for app developers to use to add a human-like spoken interface to mobile, consumer electronic devices.
Intelligent Assistants Conference 2015 to be held at W New York October 13-14
IAC 2015 features real-world case studies from executives improving customer experience and self-service efficiency. Valid entries to the Intelligent Assistants Awards (IAAs) receive two complimentary passes to attend.
Unleash the Hound! SoundHound to Houndify Intelligent Assistance
Hound raises the bar for rapid, responsive, multi-topic, natural language, spoken input to mobile devices for search, communications digital commerce and Q&A.
VBC New York 2015 – Agenda & Presentations
VBC New York 2015 brought together executives and decision-makers to learn how voice and multi-modal biometrics can help fight fraud, delight customers and deliver enterprise value. See the agenda and select presentations.
Tropo Acquired By Cisco To Be Innovation Platform for InterCloud App Developers
Cisco, the dominant, global provider of IP communications infrastructure announced its intent to complete the acquisition of Tropo before year’s end.
New, Improved Amazon Dash = The Easy Button for Ordering Household Goods
It’s been nearly a year since Amazon.com introduced Dash which, at the time, was a bar code-reading “magic wand” that enabled Amazon Prime customers to order any item they’d like with the wave of their hands. During the ensuing year… Read More ›
Beyond Siri: The Future of Intelligent Assistants is Viv
Siri’s co-founder Dag Kittlaus shares details of his new project, Viv Labs, a more sophisticated intelligent assistant that purports to be the “intelligent interface to everything.”