Phil Libin, Managing Director with General Catalyst, was among a panel of investors discussing the business opportunities for bots & intelligent self-service at the recent Intelligent Assistants Conference San Francisco. [VIDEO]
Conversational Intelligence
IBM World of Watson: More Steps Towards Making Enterprise AI “Easy”
With a suite of analytics tools and predictive capabilities, including the new Watson Virtual Agent, IBM is striving to make AI accessible, dare we even say “easy,” for professionals to leverage.
How Talk Talk Group Introduced Intelligent Self-Service to Transform the Customer Experience
With more then 4 million customers, UK’s Talk Talk Group is committed to improving the customer experience by pursuing strategies for intelligent authentication and intelligent assistance. [VIDEO]
IAuth Chronicles: Nuance Acquires Agnitio
Nuance acquired voice biometrics specialist Agnitio, making its personnel, intellectual property and global customer base part of Nuance Enterprise Division.
X.ai Launches Professional Edition, An Intelligent Assistant for Scheduling Tasks
By democratizing access to a master meeting scheduler, x.ai’s launch of a Professional edition marks a significant milestone for artificial intelligence in the enterprise.
Making Voice Great Again: A Ubiquitous User Interface for AI
Voice is ubiquitous and is the sole modality to take command of electronic devices in the home, and command centers in cars, kiosks, offices and public places.
Dreamforce Showcases the Possibilities of Salesforce Einstein
With a coming-out party at Dreamforce 16, Einstein is mainstreaming artificial intelligence as a viable business tool in developing and maintaining customer relationships.
Why Enterprises Need to Leverage the Power of Natural Language Interaction
In this keynote presentation from Intelligent Assistants Conference SF, Lawrence Flynn, CEO of Artificial Solutions, outlines enterprise strategies for customer communications in the new era of bots, intelligent assistants and conversational commerce. [VIDEO]
Connecting Splunk’s Use of Predictive Machine Learning with Intelligent Assistance
In using Splunk’s machine learning tools to predict customer behaviors, Dunkin’ Donuts has a tremendous opportunity to leverage those insights for intelligent assistants.
Are Friends Electric: Robots, Intelligent Assistants and Personality
A look at how voice and personality factor into our acceptance of bots and intelligent assistants and our desire to integrate them into our daily lives. [VIDEO]