Author Archives
Amy Stapleton is a senior analyst and regular contributor to Opus Research. Amy is a seasoned professional with a rich background in Conversational AI and technology innovation. Since 2016, Amy has been at the forefront of Conversational AI, continuously pushing boundaries and exploring new possibilities. She has a proven track record of building successful voice applications on the Amazon Alexa platform. More recently, Amy has been dedicated to addressing the unique needs of isolated older adults through the power of Large Language Models (LLMs). In her previous stint as an analyst at Opus Research, Amy covered emerging trends and cutting-edge technologies in conversational assistance. Amy's career also includes nearly 15 years at NASA, where she served as an IT Manager and Branch Chief in the Enterprise Applications division. Her contributions in this capacity contributed to the smooth operation and digital transformation of NASA's technological infrastructure. Before her time at NASA, Amy honed her expertise at leading technology giants IBM and SAP. Her experience in these companies provided her with a deep understanding of enterprise-level systems and their integration, further solidifying her proficiency in managing complex IT projects.
e | [email protected]
T | @Talks2Bots
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AI Gets Real: Enterprise Connect 2025 Showcases Measurable Outcomes and Simplified Adoption
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OpenAI Shakes Up Voice AI with New Speech Models
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Cognigy Showcases AI Innovation and Value at Nexus 2025 Summit
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Sesame AI – A New Voice for AI Assistants
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The Technical Blueprint Behind SuperDial’s Healthcare Voice Agents
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Beyond Conversation: Can Reasoning LLMs Transform Customer Experience?
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New Frontiers in Customer Experience? DeepSeek-R1 and Titans
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Cisco AI Defense: A New Solution for Securing GenAI in the Enterprise
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2025: The End of Enterprise SaaS as We Know it?
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Amazon Nova: The New Star in Foundation Models