Featured Research
Intelligent Virtual Assistants are the go-to resource for customer care, tech support and marketing – becoming the basis for $700 million in investment by 2016. In this report, Opus Research evaluates the offerings of eight firms who have taken leadership in defining Intelligent Virtual Assistant for enterprise, customer care and self-service.

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For more information on becoming an Opus Research client or purchasing the report, please contact Pete Headrick ([email protected]).

Categories: Featured Research, Reports, Conversational Intelligence, Intelligent Assistants, Articles

Tags: Nuance, customer experience, Virtual Assistants