Two communications-oriented news stories make us long for more “public options” or at least more options for the public to build its own mobile solutions. On the private enterprise side, AT&T Mobility surprised subscribers who bought the Motorola Backflip (its only Android-based offering) by opting to support only what it calls “trusted” applications, meaning those offered in AT&T marketplace. It provides no mechanism to install other applications (including those that were purchased and installed on SD cards inserted in the device.

On the side of sunlight and open-ness, the City and County of San Francisco leveraged the efforts of many other cities, developers and non-profit organization to publish an “open API” for its 311-based non-emergency services hotline. This is Recombinant Communications at its best. A well-understood access technology (the venerable three-digit short code) is being deployed to offer more public service-oriented applications and to offload traffic from the over-burdened 911 emergency line. It will emerge as a channel for better “eGovernment” in an era when budget cuts spell reduced staffing and long lines at public offices.

Meanwhile, market forces have convinced AT&T Mobility (a) that it needs to have at least one Android device on the shelves of its retail stores but (b) it regards Google as a competitor whose products can only be offered within designated territories. That’s why Yahoo!, not Google, is the default search engine on the Backflip and why it is technically impossible for subscribers for shop around and personalize their devices with applications of their choice.

AT&T’s customers are short-changed by this short-sighted policy. Today, such heresy against open-ness and Recombinant Communications is part of an inside game and goes largely unnoticed. But the battle for share and survival among “mobile platform providers” (referring to the mobile OS and application delivery environments, like iPhone, Android, Blackberry, Symbian, Windows 7…) is heavily influenced by the policies and practices of mobile carriers. AT&T’s conditional support of Android is destined to be regarded as cynical, ineffective and, in the long-run, it is not sustainable.

Categories: Articles

Tags: mobile services, Google, AT&T, Recombinant Communications