Mass acceptance of Voice Signatures as valid proof of identity for mobile commerce is on the horizon. It reflects successful integration of biometric engines with pre-existing, established standards for authentication and non-repudiation in the context of mobile payments leveraging lessons learned and standards in place for card processing.
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Categories: Advisories
Opus Research Report: “Start your Contact Center AI Strategy with the IVR”
Opus Research Report: “2020 Intelligent Authentication and Fraud Prevention Intelliview”
Introducing Native Process Automation: The Foundation of Practical Workflow Management
Opus Research Report: “Enhancing Artificial Intelligence with Human Insight”