With lower-layer issues getting resolved with heightened QoS and “carrier-grade†broadband Ethernet, the business case is getting stronger for ‘VoIP Enhanced Services.’ Unfortunately, the higher application and presentation layers are littered with literally hundreds of vendor solutions and no clear winners. BroadSoft and Brooktrout, for instance, used Supercomm as the venue to announce products and procurements that bear witness to the popularization of the IP Multimedia Subsystems (IMS).
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