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Posts tagged ‘CRM’
0
5.10.12
Interactive Intelligence’s Interaction Mobilizer Addresses Major Headaches Surrounding Support of Mobile Customers
0
3.26.12
Spanlink and Convergys Partner to offer Cisco’s Collaboration Infrastructure “in the Cloud”
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3.26.12
Virtual Hold Technologies, Now VHT, Focuses on “Finishing the Conversation”
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2.21.12
Varolii Partners with Spoken to Support More Inbound Interactions
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2.8.12
Research Report-Mobile Customer Care: New Paradigms and Practices
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2.3.12
Occupy Customer Service?
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2.2.12
Fonolo’s New Offer Will Broaden Appeal
0
1.6.12
Enterprises in Denial: Dealing with the Personal Data Deluge (Global Survey Results)
1
10.24.11
Larry Gets His Cloud: Oracle Buys RightNow for $1.5 Billion
0
9.13.11
Understanding the Intent of Nuance Mobile Advantage
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