Call Center Magazine – August 16, 2006
2006 August 16
From Call Center Magazine:
One of our friends from Opus Research sent us an interesting eyewitness account from a speech recognition tech event in New York. Dan Miller, Opus’s senior analyst, gave his take on Microsoft and Nuance’s latest move with Paul English — we reprint it here (with permission).
From the article, “Opus Research on Speech”, Call Center Magazine, August 16, 2006
