Nuance Communications has issued two press releases that emphasize the game changing role that voice-based authentication is playing to improve customer care. The releases coincide with Day One of Voice Biometrics Conference – San Francisco.
Voice biometrics
Voice Biometrics Vendor Survey and “Intelliview” Mid-Year Edition (2013)
The market for voice biometrics-based solutions has matured significantly in the past year. In this document Opus Research compares the products and strategic position of a select group of solution providers and presents structured analysis that should benefit decision makers planning to introduce speaker verification in their contact centers or on mobile devices or networks.
Enterprise Readiness Series: The Case for Passive, Voice-Based Authentication
Featured Research Today’s customer authentication methods are from another age. Opus Research interviewed security and customer care professionals in Global 100 companies to learn about their perception and attitudes toward passive authentication of customers using voice. Respondents provided insights into… Read More ›
Webcast: Fulfilling the Promise of Voice Authentication – The Passive Approach
A new generation of voice biometrics is being deployed in call centers. Technological advancements now enable “passive” authentication with high levels of accuracy, which overcomes historical challenges to customer adoption of voice authentication. Participants in this free webinar learn about… Read More ›
Financial Services Roundtable Highlights Program at Voice Biometrics Conference San Francisco
Panelists from Vanguard, Union Bank, Bank of the West, PayPal and Google to discuss need for multifactor authentication in mobile banking and e-commerce
RSA’s Authentication Manager 8 Intro’s the Era of the “Infinite Factor”
RSA’s SecureID tokens may be the most ubiquitous example’s of “something your have” but, with the introduction of Authentication Manager 8, the company takes multi-factor authentication to a whole new level.
3.0 is a Real Charm for Sensory TrulyHandsfree Voice Control
The latest version of Sensory’s TrulyHandsfree(TM) technology marks some radical leaps forward for embedded speech processing resources and secure device activation.
The FIDO Alliance Uncloaks! Welcome to Simple Sign On
The FIDO Alliance, a consortium of e-commerce technology and service providers, is redefining SSO, morphing it from “Single Sign On” to stand for “Simple Sign On.”
VoiceVault and Microsoft Pump of the Volume; Verify a Billion Authentications per Year
VoiceVault continues to take a great strides in addressing the primary concerns that prospective customers have expressed about the accuracy, reliability and scalability of its voice biometric-based authentication in real world implementations.
NICE Systems Makes Voice Biometrics A Key Component of Contact Center Fraud Prevention
NICE Systems’ newly launched Contact Center Fraud Prevention solution demonstrates the effectiveness of a multilayered, context-aware approach to phone-based security.