U.S. Bank and Banco Santander Mexico will describe how voice biometrics can be used to authenticate banking customers over the phone or for mobile banking applications.
Voice biometrics
Banco Santander Mexico to Keynote Voice Biometrics Conference San Francisco 2014
Opus Research is pleased to announce José Ignacio Zorrilla, with Banco Santander Mexico, will present key findings from a new contact center strategy for customer authentication in a keynote presentation for (May 14-15, 2014). With more than 3 million calls… Read More ›
Nuance’s Connected Cloud Adopts a High Profile at CES; Foundation for Intelligent Virtual Assistants for Mobile, Autos and Home
Nuance Communications has launched a number of new products and partnerships at the Consumer Electronics Show (CES) in Las Vegas.
10 Trends to Watch: Conversational Commerce 2014
Integrations of speech recognition, natural language processing, artificial intelligence and strong, passive authentication portend a great year for Conversational Commerce.
Speech Analytics Firm Fonetic Targets Dodd-Frank Compliance, Adds Voice Biometrics
Fonetic’s technology takes unstructured data from voice, email and chat interactions to create a searchable database to comply with Dodd-Frank.
Video: Impact of Voice Biometrics on Customer Experience, Fraud Prevention
DBS, ING Bank, Vodafone, Australian National Tax Office, Aite Group share their insights on the value proposition for voice biometrics.
Verint To Buy Victrio, Bring Risk-based Fraud Reduction to Financial Institutions and Beyond
Verint Systems Inc., a global leader in contact center monitoring, recording, analytics and “enterprise intelligence”, has agreed to acquire voice-based fraud prevention specialist Victrio.
Research Report: “The Case for Bimodal Authentication”
Opus Research report details how to combine voice biometrics plus facial recognition to achieve a high-level of authentication for personalized commerce, communications and collaboration.
Research Report: “Strong Authentication for Mobile Commerce”
Voice biometrics can be an effective way to combat imposters who use phone-based channels to perpetrate identity theft and “merchant fraud.”
Webcast: “Steps to Make Voice Authentication Mainstream”
Ways to integrate voice into mobile and multi-factor authentication initiatives and see the potential to make voice-based authentication foundational to personalized mobile services.