The whole thing felt…normal? I think that’s the word, normal. Enterprise Connect 2022 kicked off a series of good ol’ fashion in-person events for the Opus Research team and marked the return to “conference normal” for so many of you,… Read More ›
Salesforce
When Einstein Meets Watson: What to Expect from the IBM/Salesforce Partnership
IBM and Salesforce have a partnership that defines how Salesforce’s Einstein, the CRM specialist’s inchoate Intelligent Assistant, will work with IBM’s Watson.
Dreamforce Showcases the Possibilities of Salesforce Einstein
With a coming-out party at Dreamforce 16, Einstein is mainstreaming artificial intelligence as a viable business tool in developing and maintaining customer relationships.
For Salesforce, Intelligent Assistance Has a Name: Einstein
With Einstein, Salesforce has taken huge steps to infuse its core, cloud-based CRM resources with an omnipresent Intelligent Assistant (IA).