The rate of change in enterprise IT infrastructure is accelerating as companies add new applications and services to promote better communications among both employees and customers.
Mashups
Sterling Spots Click-to-Call in Google Search Results
In case you’re not looking over at Greg Sterling’s Screenwerk site, here’s a link to his sighting a “Click-to-Call” mashup in Google search results.
RightNow CX for Facebook: Shortcut to Social CRM
With 500 million registered users, Facebook looms as the most powerful leverage point for companies that seek to build a social graph among customers, prospects and (er) fans.
Google Has “Home Field” Advantage on the Android Home Page
Google made a major move toward streamlining access to Google Voice on Android-based devices by introducing a set of widgets for a number of Google Voice features and functions.
Voxeo’s Dan Burnett Takes Charge of a Speech Incubator Group at the W3C
Promising a report in about a year, the W3C has launched a new “Speech Incubator Group”, chaired by Voxeo’s Dan Burnett (who is also a co-chair of the VoiceXML 3.0 standards committee).
“Back To School” = More Shopping Mashups
RC (Recombinant Communications) means that it is easier than ever to piece together solutions that solve daily, real-world problems.
Time For Enterprise IT to Publish API’s
When Alcatel-Lucent bought Programmable Web in late June, it acquired a company that, over the years, had aggregated a dynamic and lively repository of API’s (application programming interfaces), mashups and, most importantly documentation.
Life After Tellme: McCue Launches Flipboard
Tellme’s co-founder and entrepreneur can add “serial” to his title now that his latest company, Flipboard, successfully launched its eponymous product and initial set of services.
Alcatel-Lucent Buys ProgrammableWeb
Alcatel-Lucent has greatly enhanced its Open API program as well as its Developer Platform with the acquisition of a companmy called ProgrammableWeb.