From 2016 Intelligent Assistants Conference & Intelligent Authentication Conference London: USAA’s Darrius Jones describes how his company provides both intelligent assistants and simple security to a highly-diverse and geographically dispersed member base. [VIDEO]
Intelligent Assistants Conference London 2016 featured presentations of the core technology platforms and customer case studies from the likes of USAA, Virgin Media, Royal Dutch Shell, Ticketbis, Swedbank, MasterCard and MyWave.
Intelligent Assistants Conference London 2016 is a gathering place for executives involved in e-commerce, customer care, emerging technologies, strategy & innovation, mobile self-service, and contact centre management.
Customer experience professionals must be poised to take advantage of intelligent assistants or automated chat agents that provide personalized service and superior customer care.