Similar to Slack, ChatGrape is an enterprise chat-based collaboration tool that uses natural language processing and real-time linguistic analysis to bring secure, searchable intelligent assistance to business teams.
Collaboration
Tropo Acquired By Cisco To Be Innovation Platform for InterCloud App Developers
Cisco, the dominant, global provider of IP communications infrastructure announced its intent to complete the acquisition of Tropo before year’s end.
Talko Brings High Profile to Using Voice as an Asset
Move over Siri and Apple Watch. iPhone owners (at least in a corporate setting) have a new superstar. It’s name is Talko and its aim is to make good on the promise of treating voice conversations as the central asset… Read More ›
Project Ansible: Siemens and frog design Think Different About UC
Marking a major milestone in the roll-out of its next generation of open, unified communications (UC) hardware, software and services, Siemens Enterprise Communications has begun to unveil selected features of Project Ansible.
Cisco Names Rosters of Partners to Host (and Popularize) Quad
Cisco announced formal arrangements with a number service providers to offer Quad on a hosted or managed services basis. The chosen service providers include ACS (a Xerox company) in North America, Logicalis UK in Western Europe, and Alphawest (a wholly owned subsidiary of Optus) in Australia.
Avaya Aims Aura at Mid-sized Businesses and Branches
Avaya has figured out how to pack “core” Aura functionality onto a single enterprise server.
Webcast Replay: Social Media in Your Company – Smashing Silos and Connecting with Customers
You can view a replay of the Webcast I participated in with Bob Hockman of Empirix. In it I showcase how social media and collaboration tools are becoming ingrained in enterprise contact centers and IT fabrics.
Heroku Acquisition Puts Salesforce.com Solidly on the RC Path
The announcements are coming fast and furious at Dreamforce, the global gathering of Salesforce.com’s cloud computing community.
Contrasts in Collaboration: Microsoft, Cisco and IBM
Microsoft, Cisco and IBM are the three major IT infrastructure providers with potential to define how companies can encourage collaboration among employees, customers and business partners. In this advisory we provide a brief assessment of their latest product updates.
Contrasting Approaches: Microsoft Lync 2010 with and Cisco Collaboration
Both Microsoft and Cisco held milestone events for their flagship communications and collaboration offerings this week.