While intelligent assistant technology is rapidly advancing for automated self-service, the need to keep humans in the loop is crucial for successful customer care. A panel of leading solution providers discuss this balance from the Intelligent Assistants Conference 2015. [VIDEO]
CodeBaby
CodeBaby Launches Intelligent Assistant for Health Insurance Customers in Colorado
The virtual assistant coach, Kyla, is the latest intelligent assistant technology to provide online support and improved customer experience for the healthcare industry.