Enough time has passed to analyze consumer usage data and begin to draw some conclusions about the use of voice-first Intelligent Assistants.
Amazon Alexa
“Voice-First” Intelligent Assistance: A Closer Look
We’re awash with evidence of activity surrounding chatbots and conversational commerce, but as John Wooden said, “Never mistake activity for achievement”.
Post-CES Thoughts on the State of Voice-based Intelligent Assistants
As more of smart devices appear in people’s homes, the need to be able to control them with voice increases, but we may be setting people up for disappointment.