Recent Posts - page 83
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Investec Incorporates Voice Biometrics into Passive Client Authentication
Investec, a “specialist bank and asset manager” serving clients in the UK and Australia as well as South Africa, is replacing an authentication system that depended on PINs, passwords or challenge questions.
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“Sequencing the Omnichannel Customer Conversation”
A new report from Opus Research determines that, on average, customers use between 4 and 5 different “channels” to support their commercial endeavors led by email, phones, websites, social media, mobile apps and brick-and-mortar stores.
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Intelligent Assistance and the Inside Game: Inroads into the Enterprise
Intelligent assistants are establishing additional business value by extending their reach further inside the enterprise.
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SpeechPro’s VoiceKey Featured in Aspect’s Inaugural Innovation Exchange
SpeechPro has announced that VoiceKey, its flagship voice biometric-based authentication resource is offered at the click of a mouse on Aspect Software’s Innovation Exchange.
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CodeBaby Launches Intelligent Assistant for Health Insurance Customers in Colorado
The virtual assistant coach, Kyla, is the latest intelligent assistant technology to provide online support and improved customer experience for the healthcare industry.
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Microsoft Makes “Intelligent Assistance” Central to Staying Relevant
Cortana is positioned to be the highly personalized, human-like front-end to all of Microsoft’s software, services and devices.
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Sensory’s New Mobile App Combines Facial Recognition and Voice Authentication
The Android-specific app allows secure access and authorization to mobile devices without requiring users to touch devices or enter passwords.
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USAA Uses Voice Biometrics and Facial Recognition for Fast, Simple Mobile Authentication
USAA has formally launched a version of its mobile app that gives members the opportunity to gain secure access through facial recognition or voice-based verification.
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Case Studies in Fraud Prevention, Multifactor Authentication and Secure Customer Care Highlight VBC New York 2015 Agenda
Dubbed “The Voice Security & Authentication Conference,” VBC New York 2015 (May 4-5) brings together executives and decision-makers who are integrating voice into multi-layered and multi-factor communications for authentication and security fabrics.
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inMarket Launches First-Ever iBeacon Platform To Target Apple Watch Mobile Shoppers
In a partnership with Indiana-based Marsh Supermarkets, inMarket announces first-ever deployment of iBeacon platform to connect and interact with mobile shoppers who wear the soon-to-be released Apple Watch.