Recent Posts - page 52
-
Accelerating Mobile Biometrics: Doing Nothing is Not an Option
From Opus Research Intelligent Authentication Program Director Ravin Sanjith, learn six key considerations for implementing mobile biometrics that can be leveraged to fast-track selection, design, deployment and operational success.
-
Voice Biometrics, Phone and Network Imaging – a Magic Mix for Intelligent Authentication
London-based Eckoh announces a patent that combines voice biometrics with phone ‘footprinting’, adding yet another innovative layer to their secure payments solutions.
-
With myEinstein and myLightning Salesforce Democratizes Intelligent Assistance
At Dreamforce 2017 Salesforce showcased implementations of myEinstein that reverberate throughout the highly volatile #IA Ecosystem.
-
Webinar: Executive Survey — Drivers for Deploying Speech Analytics (2017 Edition)
In the second year of a global tracking study, Opus Research presents findings from a survey of 500 business decision-makers to understand their perspectives in evaluating and deploying Speech Analytics platforms and services.
-
How Royal Bank of Canada Built Operational Improvements with an AI Virtual Assistant
In a case study demonstration and live demo at the 2017 IA Conference San Francisco, RBC showed how a new conversational interface increased customer satisfaction for Canada’s largest bank.
-
Announcing the 2018 Conversational Commerce Conference Global Series
Opus Research, the firm that coined the term “Conversational Commerce,” is proud to announce the launch of a global series of conferences that tackle real-world opportunities and challenges of Intelligent Assistance and Intelligent Authentication.
-
Case Study: IP Australia’s Alex Improves Digital Self-Service with Human-Like Interactions
As part of a digital transformation mandate, the Australian government agency greatly enhanced digital self-service in supporting over 50,000 customer interactions thanks to an intelligent assistant developed by Datacom.
-
Case Study: Conversational AI Powers DBS digibank’s Virtual Banking Assistant
DBS digibank, India’s first mobile-only bank, is leveraging Kasisto’s conversational AI platform, KAI Banking, to acquire new customers, drive digital engagement and reduce operating costs.
-
Israel’s Push to Share Biometric Data Boosts Hope for Federated Identity Management
By testing the sharing of a fingerprint biometric database with the U.S. for a visa waiver program, Israel’s Interior Ministry advances the ideas of identity federation, blockchain platforms and new security schemes of the future.
-
Opus Research Report: Voice Biometrics, What Could Go Wrong?
Opus Research addresses some of the fears and myths surrounding the use and deployment of Voice Biometrics, separating the real threats from the hype, and sharing effective techniques for implementation.