Recent Posts - page 38
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Google’s Duplex Paradox
“Have your bot call my bot.” That used to sound like the punchline of a bad joke about IA’s dystopic future. But it is a prospect that is no longer funny or farfetched, as was made amply clear when Google’s CEO Sundar Pichai showed off the latest conversational capabilities associated with Google Assistant.
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Conversational Commerce Conference London 2018 – Agenda & Presentations
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VoiceTrust Joins SpeechXrays Project to Merge Voice Biometrics, Acoustics and Facial Recognition
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From Cisco to Five9: A Journey that Symbolizes the State of Intelligent Assistance
The month of May has brought with it a number of executive moves and company acquisitions with direct bearing on Conversational Commerce. Cisco acquired Accompany, a startup whose core product is termed a “Virtual Assistant” by some accounts and, perhaps more accurately, an “adaptive virtual chief of staff.”
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Real-World Deployments in Intelligent Assistants and Conversational Commerce Highlight C3 London
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Opus Research Report: “How Voice Biometrics Benefits from Deep Neural Networks”
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Biometrics – the Good, the Bad and the Reality
As I write this piece, the theme from the movie of a similar name has me moving to the tune in my head; you know the one. As you are now also air-whistling, you are probably wondering what this has… Read More ›
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The Avaya/Afiniti Partnership Applies Artificial Intelligence to Precision Routing
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Vonage Unveils New Chatbot To Augment Business Cloud Capabilities
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NICE InContact Adds Omilia’s Conversational Technology Stack to its CXExchange