Recent Posts - page 30
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Opus Research Forum: Speech Analytics and Conversational AI Is Redefining Customer Service
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Opus Research Report: “Introducing Visual Speech Recognition”
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Uniphore’s New Funding Validates Value of Conversational Service Automation
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Kate Does a Lot of Xplainin’ at Genesys Xperience 2019
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Opus Research Report: “2019 Intelligent Authentication and Voice Biometrics Intelliview”
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Helpshift Expands Customer Conversational Experiences to Phone Channel
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Bank of America’s Intelligent Assistant Erica Helps Guide More Than 7 Million Customers
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Intelligent Authentication Conference 2019 – Agenda & Presentations
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Webinar: “Stop Losing Customers: Listen to Them with Speech Analytics”
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Announcing Opus Research’s 2019 Conversational Commerce Conference (NYC | Oct 8)