Recent Posts - page 184

  • xHMI: Smoothing Conversational Speech’s Speedbumps

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    What XML (eXtensible Markup Language) has done for Web services, xHMI (eXtensible Human Machine Interface) carries into the domain of multi-channel interactivity. Its mission is to allow developers, IT professionals and internal staff to use familiar tools for application development, design, testing and deployment.

  • Integrated Development Environments: Pure-plays Rock the Boat

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    Multichannel, conversational access to self-service resources favors standards-based service creation tools that provide well-behaved Java components that augment existing native application servers and Web servers. This holds true for both the enterprise and service provider markets.

  • CAT ScanVI: CAT’s Future is in the Hands of IT Policy Makers [and they don’t even know it]

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    Several seemingly unrelated product introductions and refinements herald the next generation of Conversational Access Technologies (CAT). They also spell a challenge to enterprise IT personnel responsible for assimilating new technologies as systems become unmistakably more conversational. The message is “Be prepared.” In this case, it means an ounce of policy [regarding such things as the installation and use of IM-clients] is worth hours of technical support or even disaster recovery in the future.

  • CAT ScanV: Mergers Trigger Need for Network Identity Strategy

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    Cingular’s US $41 billion acquisition of AT&T Wireless is a done deal. Judging by the opinion of the U.S. Department of Justice (DoJ), which gave its go-ahead on Monday Oct 15, having two huge behemoths atop the wireless service provider stack is a good thing for competition. The Federal Communications Commission followed suit in approving the merger the following day. As a result of their rulings the new Cingular will have to divest itself of operations in 16 markets in eleven swing states, and will have to forego bidding in the next wireless spectrum auction.

  • Microsoft Speech Server win at lottery giant GTECH

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    >>Microsoft Speech Server win at lottery giant GTECH >>October 7, 2004 Proofpoints are available to registered users only. Please click here to login.

  • Verisign’s Push-To-Talk Voice Portal

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    Verisign Inc. demonstrated a flavor of push-to-talk (PTT) services that integrates IM-like call initiation with its content management services; thus providing single-button access to popular voice information services like news, weather or stock quotes.

  • Toshiba’s IP-PBX Debuts with Host Media Processing

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    When the Strata CIX from Toshiba rolls out in the next month, it brings to market an IP-PBX and attendant phones, a software-based media application server and application development tools to address the needs of medium-sized enterprises.

  • ASP Best Practices for Speech: Edition 1.0

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    Through a series of executive surveys and interviews, backed by intensive research and analysis of product industry news, product literature and sales collateral, Opus Research has compiled descriptions of “best practices” of Voice Application Service Providers (Voice ASPs) according to five “Ps”: Price, Promotion, Product/Packaging, Positioning/Placement and Personnel.

  • Service-Oriented Architecture Takes Center Stage at SpeechTEK

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    Architecture and componentry have replaced accuracy and intelligibility as engines for the growth of speech-enablement. The course is defined by self-service environments and the baton has passed from core technology providers to integrators, tools providers, ISVs and middleware makers that facilitate conversational access.

  • Foundation of Conversational Access Technologies

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    Changes in enterprise computing and communications architectures are underway that will have as profound an effect on the spending patterns and computing methodologies as last century’s move from monolithic mainframe computing to the client-server model.