Recent Posts - page 171

  • InformationWeek – April 12, 2006

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    “You can expect there will be more mobile search products coming out,” says Dan Miller, an analyst with Opus Research Inc. “Speech as a mode for doing searches is getting more reliable.” Miller suggests that Web search advertisers are salivating… Read More ›

  • Insurance Newsnet – April 5, 2006

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    “Heading the keynote sessions will be noted industry analysts Dan Miller and Avery Glasser of Opus Research, who will present their findings on what drives enterprise decision makers to select specific voice self service platforms. A report encapsulating their findings… Read More ›

  • Privacy Policy

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    PRIVACY POLICY Opus Research ("Opus" or "we") is committed to protecting the privacy of the personally-identifiable information that we collect from you as you use this Web site (the "Site"). The scope of Opus Research’s commitment is detailed in this… Read More ›

  • Terms of Use

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    TERMS OF USE Opus Research, Inc. and its affiliates ("Opus" or "we") provides its content on this Web site (the "Site") subject to the following terms and conditions (the "Terms"). We may periodically change the Terms, so please check back… Read More ›

  • Opus Research Events

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    Voice Biometrics Conference is the industry’s only global gathering featuring case studies, in-depth session discussions and independent vendor analysis about the issues facing speaker verification and voice biometrics. Internet2Go, organized by Opus Research, offers a “crash course” in mobile marketing… Read More ›

  • Voice Biometrics Conference

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    Opus Research analysts and consultants comprise a multi-disciplinary team that provides research, analysis and guidance across a range of technologies – from silicon to servers; and applications – from directory assistance to IP Centrex. The Consulting Services team includes domain experts equipped to assist suppliers and implementers of new technologies, helping them devise their strategy and get to market.

  • Spotlight on Speech Enabled Search: Mobile Applications Gaining Legitimacy

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    Mobile subscribers are poised to help consummate the marriage between speech recognition (aka “dictation”) and local, Web-based search. Nuance, VoiceSignal, InfoNXX have used venues in Europe and the U.S. to show the power of automated speech and multiple modalities to enhance mobile search and messaging services. When the U.S. Patent and Trademark Office granted Google a patent for speech-based search, it added legitimacy (and a working business model) to the business plans for mobile search.

  • CAT ScanXVII: Undoing Judge Greene’s Legacy

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    With its acquisition of BellSouth, a newer, transmogrified AT&T is taking shape. Its new footprint resembles the coverage zones of Cingular Wireless, a GSM-based PCS service provider, augmented on the fixed-line side of the business by the geographic regions served by the erstwhile “Bell Operating Companies” called Ameritech, SNET, Pacific Bell, BellSouth and Southwestern Bell.

  • CAT’s Vertical Leap

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    Horizontal applications — such as self-service, call steering and dictation — propelled Conversational Access Technologies’ past growth. But it’s increasingly evident that a deeper understanding of the requirements, grammars and business processes underlying specific verticals are key to future success.

  • CAT ScanXVI: Platforms for Change

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    In the new era of IP-telephony, Web services and software-based solutions are replacing PBXs, ACDs and voice processing “platforms” as pre-configured solutions. Yet, in truth, platforms remain solid solutions for purchasers seeking call and voice processing that is easy, non-disruptive and relatively inexpensive.