Recent Posts - page 130
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New York Times – February 14, 2010
Excerpt: “The thing that is different about this is that it’s Google, and Google’s reach and visibility is so much greater than anyone else,” said Greg Sterling, an analyst at Opus Research in San Francisco. Mr. Sterling said that the… Read More ›
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Voice Biometrics Conference 2010: Registration Now Open
Sign-up to attend this global gathering (May 4-5, 2010 – Hyatt Regency Jersey City) showcasing voice biometrics solutions to support banking and financial services, contact centers, customer care, mobile payments, healthcare and government services. Confirmed sessions include case study presentations… Read More ›
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The Real Meaning of Fonolo’s iPhone App – Reinventing the Contact Center
On February 9, when Fonolo launched a free app for the iPhone, it raised the visibility of all efforts to shorten the time it takes to get things done through phone-based self-service.
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Google’s Approach to Real-time Translation: A Matter of “Satisficing”
“Satisficing” has long been the unspoken business imperative of the speech processing community.
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Google Buzz is Mobile Advertiser Friendly But Developer Unfriendly
Google debuted its new “Buzz” today, positioning it both as a service enhancement for the 150 million users of Gmail, and as a social networking extension to mobile subscribers with a gmail account.
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Talking Voice Biometrics with Voxeo
In a series of video interviews, Voxeo’s Dan York chats with some of the leading providers of voice biometrics technology. York includes conversations with Bill Morrow, Chairman and CEO of CSIdentity; Peter Soufleris, Founder and CEO of Vocalect; Ariel Freidenberg,… Read More ›
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Siri Debuts on iPhone: Speech-based Virtual Personal Assistant
Today the App Store in Apple’s iTunes site begins distributing Siri, a new app that transforms the iPhone into a “virtual personal assistant.”
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Cisco Previews Its Mobile UC Approach
There is no question that “unified communications” and “collaboration” are destined to have a mobile component.
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Webcast “Multi-Channel Customer Care: A Survey of Consumer Preferences”
“Multi-Channel Customer Care: A Survey of Consumer Preferences” Webcast On-Demand – Watch Below! In both preference and practice, people have established personal preferences in how they interact with selected vendors. A recent Opus Research survey shows the increasing sophistication in… Read More ›
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Google Solutions Marketplace Is Already An Exemplary Partner Site
Leave it to Google to launch an online resource for its third-party application providers that is clean, easy-to-use and informative.